RELlNE – Refund & Cancellation Policy

Last Updated: 21 January 2026

Reline is committed to providing high-quality products and customer satisfaction. This Refund Policy explains how returns, refunds, and cancellations are handled.

Website: https://reline.in
Email: relinecompany01@gmail.com
Phone: +91 6206634597
Address: Patna City, Bihar, India

1️⃣ Order Cancellation

Orders can be cancelled only before they are dispatched.
Once an order is out for delivery, it cannot be cancelled.
To cancel an order, contact customer support immediately.

2️⃣ Eligible Refunds

You can request a refund if:

You received a damaged product
You received the wrong item
The product is expired or spoiled
The product is missing

Refund requests must be made within 24 hours of delivery.

3️⃣ Non-Refundable Items

Refunds will not be provided for:

Items damaged after delivery
Wrong address or customer unavailability
Incorrect order placed by customer
Normal taste or preference issues

4️⃣ How to Request a Refund

To request a refund:

Email us at relinecompany01@gmail.com
Provide your order ID and reason
Our team will review and respond within 24–48 hours

Reline reserves the right to approve or reject refund requests.

5️⃣ Refund Processing

Approved refunds will be credited to:
- Reline Wallet or
- Original UPI payment method
Refunds are processed within 5–7 business days after approval.

6️⃣ Delivery Issues

If delivery fails due to incorrect address or unavailability, no refund will be provided. A re-delivery may be scheduled.

7️⃣ Fraud Prevention

Reline monitors refund requests.
Accounts abusing the refund system may be blocked permanently.

📞 8️⃣ Contact Us

For any refund or cancellation queries:

📧 relinecompany01@gmail.com
📞 +91 6206634597
📍 Patna City, Bihar, India